Website accessibility (WCAG)

The Web Content Accessibility Guidelines (WCAG) are used widely around the world as a benchmark for web accessibility.

All NSW Government websites must conform – at a minimum – to WCAG 2.0 Level AA.

WCAG has four main principles:

  • Perceivable – Information and user interface components must be presentable to users in ways they can perceive.
  • Operable – User interface components and navigation must be operable.
  • Understandable – Information and the operation of user interface must be understandable.
  • Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents.

For each principle, there are a list of criteria that need to be met to make sure your online content is accessible. There are 38 techniques in total.

The ‘How to meet WCAG’ quick reference guide is a helpful starting point.

This information from the FACS Digital Accessibility Standard by the FACS Digital team is licensed under CC BY-NC 3.0